Any processor-based items, which cannot be rendered functional at this stage, will undergo a full audit appropriate to their equipment type. All asset labels and company identification will be removed.

Fault codes

We do not use free text reporting for faulty IT equipment. Instead, we use a matrix of codes to automatically describe the problem, which are easier for the client to understand and analyze.

Grading

To reduce subjectivity as much as possible, we grade equipment using four different benchmarks:

• color (yellowing and UV damage)
• cracks
• scratches
• casework